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Overview Database Management Email Marketing Customer Data Collection Sales Data Integration Reporting

 
Analyze success of your marketing campaigns. Understand customers better by analyzing your database. Choose among standard reports or have us create a custom report for you.

All reports are included with one of 3 DirectContact® solutions: for no additional fee.

Reports included with Marketing Database Management
  • Report: View customer distribution by all profile attributes in one report
  • Report: Track changes in database size due to customers subscribing/unsubscribing to your email marketing program, imports and manual additions

Reports included with Email Marketing
  • Report: Analyze whether you're sending too many or too few campaigns
  • Report: Track number of delivered and bounced emails for sent email marketing campaigns
  • Report: Analyze response rates by tracking number of emails opened and number of click-throughs
  • Report: Analyze how long it takes for customers to respond to your campaigns with click-throughs

Reports included with Sales Data Integration (examples of reports for Ticketing System integration)
  • Report: Total tickets purchased per customer over time period
  • Report: Events attended per customer over time period
  • Report: Customer Life Value over time period
  • Report: Average number of tickets purchased per event per customer over time period

Extended Support Services
  • Creating and delivering custom, one-time reports
  • Creating custom report templates so that you can run unlimited number of reports with several parameters
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